Testimonials about Hilmerson RV
Excellent ServiceWe were camping at Tamiami Village in Ft.Myers Fl. Our slide outs would not go in as we were planning on leaving. A very kind “camping” neighbor came to our rescue. He spent a great deal of time figuring it out and did contact Jason from your company and was able to talk him through the process of crossing some wires. We are so grateful and thankful for his help!!! Made us realize more how many great people are out there! Thank you so much Jason for getting us through! Even though we live in Indiana if I’m ever shopping for an RV I will be contacting Jason - Kathy from North Liberty, IN
Very helpfulThese days of the rush to sell companies it was great to find one that took it's time to make sure the customer came first! To all at Hilmerson from the first person who greets you to the last one who helps you are true professionals ! Hope anyone who is looking for a RV takes the time to check you out! And hey go up and have one of their hot dogs were talking goooood ! - Ken
I dont often write reviews on anything, but wanted to let you know how pleased we are with our purchase and experience at Hilmerson RV. Every aspect of our purchase was dealt with promptly and professionally. Brian Drong and Joel (with your finance department) endured countless texts, phone calls and questions, as our purchase was basically completed online and via phone, while I was out of state. We have never completed a major purchase this way, but the experience was incredible. The new (to us!) camper was perfect, exactly as it was described on your website; and the customer service when we arrived was extraordinary-something that doesnt occur very often anymore. Brian and Joel were courteous, professional and went above and beyond what any salesperson should have to, to ensure our satisfaction. We cant say enough for your Company and the people you have employed there- the experience was phenomenal. We will definitely be lifelong customers, and would be happy to speak with anyone about our experience with Hilmerson RV. We felt completely comfortable picking up the camper, and leaving from your lot for a 750 mile trip; and you didnt let us down. We had a great trip, and are planning our next! Your are truly a cut above all the others.........
Your commitment to your customers is obvious, and that is a rarity in this day and age. We cant thank you enough. Blessings, Alicia & Mark Stovern - Stoverns
Thank YouOur neighbor bought a work and play from Hilmersons and that's what we thought we wanted, until we came across the Shasta. I fell in love. Bob was great! He fixed all the minor issues we had to begin with and the 2 major issues were also handled with professionalism and knowledge. Bob went out of his way to make us happy! Thanks also Jim for being patient! Thanks Bob! When we come into the market again you can bet we are coming there! I will be recommending Hilmersons to anyone looking to buy an RV! Thanks again to all the staff! Carrie and Lee McDougall - Carrie
great buying experienceWe had a great buying experience with Jim and Linda Hilmerson and everyone that works there treats you like family. Rich and Dave in Parts and service are very knowledgeable and willing to answer any and all of your questions. - Rick
Excellent experienceTo the Owners & Managers of Hilmerson RV, Attn: Jim Hilmerson, We wanted to let you know that in our search for a Travel Trailer, we had the opportunity to work with Bob Athmann. We want to let you know that although we didn't select a trailer during our first visit, Bob kept in contact with us and alerted us to a trailer that met our wants and needs.
Not only did he send us photos and info regarding the trailer, but on very short notice, he had the trailer pulled into a heated Service Bay on a very cold day for us to view. This allowed us to inspect it in comfort, along with 2 of our Grand Kids. We were SOLD!!
Bob answered all of our questions and has provided superior service beyond our expectations! We will certainly recommend him to others.
Because of Bob, we likely will be a Hilmerson Customer for life! If we outgrow this trailer, guess who will be helping us find a bigger trailer or fill other recreational needs?!
PS Joel Trisko was also wonderful to work with regarding financing our trailer. - Mike
All in all a pleasant experience.Jessica and I had a wonderful experience with Hilmerson RV, Brad made everything go smoothly. Bryan was available several days later to answer questions that came up. All in all a pleasant experience. Thanks Bryan! - David
Thank YouAt my age, this is probably my last boat and the fact that I drove over 1500 miles and spent 2 nights in motels just to deal with Hilmerson RV and Marine pretty much says it all! Thanks Brad, I really appreciate all your efforts in making my purchase a truly great experience. - Bert
We highly recommend Hilmerson RVDoug was great to work with as we traded our pop up for a travel trailer. This is our second purchase from Hilmerson and we would definitely use their services again. Doug answered our numerous questions, even after the sale. We highly recommend Hilmerson RV as well as Doug. He is a great salesman and person. Doug really took care of us and we really appreciate it. We also want to thank the finance, service and parts area for their great service. We highly recommend Doug and Hilmerson RV and will continue to send business to them. Thanks! - Blake